PRIVACY POLICY

Skyline Canada is committed to protecting the privacy and the personal information of its clients, employees, sub-contractors, suppliers and other stakeholders.  We value the trust of those we deal with, and of the public, and we recognize that maintaining this trust requires that we be transparent and accountable in how we treat the information you choose to share with us. 

During the course of our various activities, we gather, use, and store personal information.  Anyone from whom we collect such information should expect that it will be carefully protected.

This statement may be revised from time to time in response to changes in Skyline Canada's practices or applicable law.  The date on which the Policy was last revised is posted at the top of this page.  

DEFINING PERSONAL INFORMATION

Personal Information is generally defined in Canada as information about an identifiable individual.  Personal information includes any information that, alone or when linked to other information, can be used to distinguish, identify or contact a specific individual.  It includes names, addresses, phone numbers, email addresses, photographs and videos as well as financial and personal health information.  This information can include an individual's opinions or beliefs, as well as facts about, or related to, the individual.

Business contact information and certain publicly available information, such as names, addresses and telephone numbers as published in telephone directories, are not considered personal information.

Where an individual uses his or her home contact information as business contact information as well, we consider that the contact information provided is business contact information, and is not therefore subject to protection as personal information.

USES OF PERSONAL INFORMATION

Skyline Canada collects, uses and discloses personal information only with the consent of the individual.  Skyline Canada identifies the purposes for which it collects personal information at or before the time that the personal information is collected.  Skyline Canada collects, uses and discloses personal information only for purposes that a reasonable person would consider appropriate in the circumstances.

The primary purposes for which Skyline Canada collects personal information include scheduling and administration, delivery of services, payment for goods and services, solicitation of financial obligations for Skyline Canada, communication about Skyline Canada activities and meeting legal and regulatory requirements.  

Personal Health Information from employees and sub-contractors is collected, used and disclosed primarily to enable or support treatment, provide first aid or secure emergency medical care.  

Skyline Canada will obtain consent prior to using personal information for any purpose different from the one for which it was originally collected. 

PRIVACY PRACTICES

Personal information gathered by Skyline Canada is kept in confidence.  Skyline Canada staff are authorized to access personal information based only on their need to fulfill the purpose for which the personal information was obtained.  Safeguards are in place to ensure that Skyline Canada does not disclose or share personal information more widely than is necessary to achieve the purpose for which it was gathered.

Skyline Canada also takes measures to ensure the integrity of this information is maintained and to prevent it from being lost or destroyed.  Skyline Canada protects personal information with security safeguards appropriate to the sensitivity of the personal information.  Third parties who conduct business on behalf of Skyline Canada, such as IT service providers, are required to have privacy safeguards in place.

Skyline Canada does not rent, sell, trade or provide personal information to third parties.

WEBSITE AND ELECTRONIC COMMERCE

Skyline Canada uses password protocols and encryption software to protect personal and other information when a service is requested and/or paid for online.  Our software is routinely updated to maximize protection of such information.

Skyline Canada uses tracking technology ("cookies") that allows it to collect information about how its website is used and through which information is collected about an individual's online activities.

Cookies are commonly used to record visitors login information and to store passwords.  Individuals who set their browser to block cookies will still be able to access the website but it may not function as intended.

SKYLINE CANADA PUBLICATIONS, WEBSITE AND SOCIAL MEDIA

Skyline Canada requires consent before publishing or posting videos and images of identifiable employees, or other members of the Skyline Canada community and uses these materials only to promote Skyline Canada and its services.

Skyline Canada requires third parties who upload videos or images to the Skyline Canada website or social media channels to confirm that they have obtained consent from identifiable individuals who appear in those videos or images, or from their parent or guardian if they are minors. 

ANTI SPAM

Skyline Canada complies with the requirements of Canada's Anti Spam Legislation, as amended from time to time ("CASL") at all times, including when:  sending emails or texts from a Skyline Canada account, email address or domain name, obtaining consent from recipients to send emails or texts, managing and responding to requests to unsubscribe and documenting and retaining records of consent.

Skyline Canada does not send commercial electronic messages ("CEM's") to any person unless it has express or implied consent from the recipient, the CEM includes identification and contact information for the sender and the CEM has an unsubscribed mechanism.

CONTACT INFORMATION

Any requests for access to or correction of personal information, questions, concerns or complaints relating to Skyline Canada's privacy policy or the treatment of personal information should be directed to:

SKYLINE CANADA

Privacy Officer

Email:  skyline@skylinecanadainc.com